Email Verification

As part of an update to our system and to improve anti-spam/abuse, we now require account email addresses to be verified. You will receive an email in the new future requesting that you verify ownership of your registered email address. Rest assured this isn't due to a change of your registered email address or a new address, just verification ... Read More »

7th Jan 2017
PHPMailer critical vulnerability

A critical vulnerability has been identified in a popular software package called PHPMailer.   This is a module that gives a website the ability to send emails such as confirmation of a contact form submission, or the website emailing the website owner a status of an order or the website itself.   Hopefully, your server by now ... Read More »

28th Dec 2016
WordPress 4.5.3 Maintenance and Security Release

WordPress 4.5.3 is now available. This is a security release for all previous versions and we strongly encourage you to update your sites immediately.

Please visit: WordPress 4.5.3 Maintenance and Security Release 

22nd Jun 2016
Server relocation

The server relocation is finally happening and will being over this weekend (Feb 12 -> Feb 14).The whole process should be transparent other than the fact that once the transfer is complete, you will notice a performance increase for your sites.You should receive an email in the next few hours that explains any actions that you might have to ... Read More »

12th Feb 2016
Server Outages

We'd like to apologise for the outages you may have experienced on your websites today (Friday 29th January 2016). Our upstream hosting provider had issues with MySQL which led to multiple failures throughout the whole network. We have been working to resolve this issue, and are in the process of adding new servers.  Over the next week or so, ... Read More »

29th Jan 2016
Changes to domain pricing

As of 1st March 2016, Nominet (the official registry for .UK domain names) will be implementing a price increase across all .UK domain names. This will result in wholesale prices of both new registrations and renewals of .co.uk, .org.uk, .me.uk, and .uk domains increasing by 50% on multiple year options; the wholesale price of all one-year .UK ... Read More »

28th Jan 2016
Website Update

You've probably already noticed as soon as you've logged in that we've updated our web site.

The new version is much more responsive and mobile friendly.

If for any reason you have any issues, please use the Open Ticket link in the left hand sidebar, or contact us via your regular support method.

8th Jul 2015
WordPress - Brute Force Attacks

You may have heard in the press recently about an "internet slowdown" which to be honest, might have been a slight exaggeration however, there is at present an ongoing "brute force" attack in progress. A "brute force" attack is where an attacker will attempt to log in using various usernames and passwords until they get lucky and find a way ... Read More »

17th May 2013
Another Update

Due to another update from WHMCS we had to take the site down at 15.30(GMT) for about 10mins to upload a few patches. Although we didn't experience or find any issues with the new software, some other users were reporting problems with their client panel. If you do have any issues, please use the ticket system to contact us, or send an email to ... Read More »

15th Mar 2013
Update

We've performed a new update of your client area today.

If you experience any issues please let us know ASAP.

Regards

Support

14th Mar 2013

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